Problem
The job to be done
The question
Can the buyer say the problem in their own words, without naming your technology?
Broken
You lead with the tech, and buyers nod but never talk about what the problem costs them.
Fixed
Buyers describe the problem back to you and raise its cost in time, money or risk before you show anything.
Buyer
Who decides
The question
Who signs, and who else has to say yes?
Broken
You know the organisation but not the person, and deals stall at an approver you’ve never met.
Fixed
Every live deal or raise has a name against user, champion, budget holder and approver.
Difference
Why you, and not the nearest alternative
The question
Why you, over the nearest alternative, including doing nothing, building it in-house or staying with the incumbent?
Broken
Your claims could come from any competitor, and you lose to “not now”.
Fixed
You lead with what only you can offer, and buyers have told you it matters.
Proof
The evidence a buyer can repeat
The question
What evidence can a non-technical buyer repeat to their boss?
Broken
Your proof is your own claims or specs, buried deep in the deck or the tender.
Fixed
Your top proof point comes from a third party, fits in one sentence and sits up front. Proof gets stronger as it moves from claim, to demonstration, to third party, to in market.
Adoption
How the story gets used in the room, the deck and the tender
The question
Does the story survive being retold without you?
Broken
Champions retell it differently, and your deck, website and tender each open with a different story.
Fixed
A champion retells it accurately to someone you’ve never met, and every asset opens with the same problem sentence and proof.
Know which dimension is holding you back? Let’s find out.
Start a conversation
How we put it to work
The Diagnostic scores you on all five dimensions and finds the one constraint, the thing holding the rest back. You leave with each of the five dimensions scored, your story rewritten, and a roadmap for what to fix first.
Growth Quarters fix one constraint per quarter, in market. At the end of each quarter we re-score you against the same five-dimension criteria as the Diagnostic, so you can see what moved and pick the next constraint.
Where it comes from
Chris Murphy built Built to Bought™ from 16+ years in top-tier advertising agencies in the UK and Australia, on brands such as Qantas, Google and Toyota.
That work was about making complex products simple enough to buy.
Built to Bought™ brings the same discipline to frontier tech, where the product is harder to explain and the stakes of getting it wrong are higher.
Before and after
For example:
Before
“An AI-driven predictive maintenance platform.”
After
“It tells your maintenance team which pump will fail next, before it stops the line.”
Same technology, same facts. The second one is the line a buyer repeats to their boss.
If your technology is ahead of how the market understands it, let’s talk.
Start a conversation
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